Services Offered

ROLE

As Owner’s Representative, ParlorCM safeguards your interests throughout the construction process. The focus is on maintaining alignment with approved scope, schedule, and budget while ensuring disciplined execution.

ParlorCM aligns project stakeholders with your objectives and establishes accountability across the team. Potential challenges are identified early, risks are clearly communicated, and decisions are supported with accurate, structured information.

The role functions as a direct extension of ownership — maintaining strategic oversight while ensuring the project reflects your mission and performance expectations.

Hiring an Owner’s Representative is a strategic measure to mitigate development risk. ParlorCM serves as your advocate, maintaining singular focus on execution of your goals while holding all parties accountable for schedule, budget, and quality performance.

APPROACH

ParlorCM operates collaboratively while maintaining independent oversight. Every engagement begins with a clear understanding of your priorities and success metrics.

The approach centers on:

• Alignment of project objectives with contractual execution
• Structured decision support with timely, relevant reporting
• Early risk identification and mitigation strategies
• Clear accountability across consultants and contractors
• Transparent communication with ownership

By maintaining disciplined oversight and objective analysis, ParlorCM provides leadership, clarity, and risk control throughout the lifecycle of the project.

GOAL: PROJECT SUCCESS

Project success depends on disciplined management of budget, schedule, quality, and communication.

At the outset of each engagement, ParlorCM evaluates and validates the project budget and schedule to confirm they are realistic, aligned with scope, and capable of supporting successful execution. During this due diligence phase, key project drivers are identified, risk exposure is assessed, and appropriate control measures are established.

This structured foundation provides ownership with clarity, risk awareness, and the necessary framework for informed decision-making — positioning the project for efficient, well-coordinated delivery.

ROLE

Managing a capital program comprised of multiple projects — each with varying scale, complexity, and risk — requires structured oversight and disciplined coordination. When internal resources are limited or capital investments are significant, maintaining alignment across scope, budget, schedule, and stakeholder expectations becomes increasingly complex.

ParlorCM provides centralized program leadership designed to protect capital, standardize processes, and maintain strategic alignment across all active projects. Oversight focuses on risk mitigation, financial control, resource coordination, and executive-level reporting — ensuring each project advances in support of broader ownership objectives.

Experience managing large, multi-project capital programs across diverse sectors provides the foundation for consistent, controlled execution.

APPROACH

Program leadership is structured around the development and implementation of a comprehensive Program Management Plan (PMP).

The PMP establishes governance structure, reporting protocols, financial controls, risk management procedures, and communication standards across the program. It serves as a disciplined roadmap — aligning consultants, contractors, and internal stakeholders under a unified framework.

Through standardized processes and centralized oversight, the program maintains consistency, accountability, and efficiency from initiation through final delivery.

ROLE

Every successful project begins with a clearly defined vision and disciplined strategy. Strategic Planning establishes the framework that connects business objectives to capital execution.

ParlorCM provides structured advisory services that translate vision into actionable direction. Analysis considers operational goals, market conditions, site constraints, financial parameters, and long-term asset performance — ensuring decisions are aligned with measurable objectives.

Data-driven evaluation and practical construction insight guide recommendations on scope definition, project feasibility, delivery strategy, and capital allocation. The result is a strategic roadmap that supports informed decision-making and positions projects for sustainable growth and long-term value.

ROLE

Every project carries uncertainty — unforeseen site conditions, material volatility, scope evolution, regulatory requirements, and coordination challenges can quickly impact cost, schedule, and performance if not managed proactively.

ParlorCM provides structured risk oversight designed to protect capital investment and maintain forward momentum. Early identification of exposure, disciplined analysis of project drivers, and strategic mitigation planning reduce vulnerability and strengthen decision-making confidence.

The focus is not simply on reacting to issues, but on anticipating them — maintaining alignment between risk posture and ownership objectives throughout the lifecycle of the project.

APPROACH

Risk management begins at project inception and continues through final closeout.

Comprehensive risk assessments evaluate scope definition, budget structure, schedule logic, procurement strategy, and team performance to establish a clear understanding of potential exposure. Mitigation plans define accountability, trigger thresholds, response protocols, and reporting standards.

Risk registers are maintained and updated throughout design and construction, ensuring evolving conditions are documented, communicated, and addressed in a timely manner.

By embedding risk governance into each phase of delivery, projects maintain cost control, schedule integrity, and strategic alignment from start to finish.

ROLE

Selecting the appropriate consultants, contractors, and vendors is one of the most consequential decisions in any capital project. Effective procurement requires structure, objectivity, and disciplined evaluation to secure competitive pricing, qualified partners, and balanced contract terms.

ParlorCM provides strategic oversight of the procurement process — from bid document development and solicitation strategy to proposal evaluation and contractor selection. The focus remains on transparency, defensibility, and alignment with ownership objectives.

A structured procurement framework ensures the project team is assembled with clarity, accountability, and long-term value in mind.

APPROACH

Procurement begins with clearly defined scope requirements, budget parameters, delivery strategy, and evaluation criteria aligned with project goals.

Solicitation activities are coordinated methodically, including bidder communication, pre-bid clarification, structured proposal analysis, and comparative evaluation. Recommendations for award are supported by documented findings and performance considerations.

Throughout the process, fairness, consistency, and full documentation are maintained to ensure procurement decisions withstand scrutiny and reflect the Owner’s best interest.

From solicitation through contract execution, disciplined oversight establishes the foundation for successful project delivery.

ROLE

Effective contract administration is essential to maintaining control over cost, scope, schedule, and performance. Once agreements are executed, disciplined oversight ensures obligations are fulfilled, changes are properly documented, and risk exposure is contained.

ParlorCM provides structured contract governance from execution through final closeout. Oversight includes compliance monitoring, deliverable review, change order evaluation, payment application verification, and documentation control — all aligned with protecting ownership interests.

Clear accountability and procedural discipline maintain transparency and reinforce alignment among all contracted parties throughout the life of the agreement.

APPROACH

Contract administration begins with the establishment of defined workflows, reporting protocols, deliverable tracking systems, and approval procedures.

Throughout design and construction, documentation is reviewed methodically, performance is monitored against contractual obligations, and change management processes are enforced. Potential conflicts are identified early, evaluated objectively, and addressed before escalation.

Whether managing design agreements, construction contracts, or vendor engagements, structured oversight preserves contractual integrity, safeguards financial performance, and supports compliant project delivery.

ROLE

Furniture, Fixtures & Equipment (FF&E) represent highly visible, schedule-sensitive components of a project — often involving multiple vendors, extended lead times, and complex delivery coordination.

ParlorCM provides structured oversight of the FF&E lifecycle from early planning through final installation. Alignment is maintained between design intent, budget parameters, procurement strategy, and installation sequencing to protect both aesthetic objectives and operational readiness.

Oversight extends beyond selection and purchasing to include vendor coordination, logistics management, installation monitoring, and compliance verification — reducing exposure to delays, cost escalation, and last-minute disruptions.

APPROACH

FF&E management is structured around detailed tracking systems, milestone alignment, and disciplined communication protocols.

Selection logs, procurement schedules, and delivery matrices are maintained to monitor lead times, dependencies, and budget performance. Vendor proposals are evaluated objectively, and award recommendations are supported by documented analysis.

During procurement and installation, coordination efforts focus on sequencing, site readiness, specification compliance, and schedule integration with overall construction activities.

By embedding FF&E oversight within the broader project governance framework, design integrity, functionality, and turnover readiness remain aligned through final completion.

ROLE

Every construction project — regardless of size — demands disciplined coordination, timely decision-making, and constant alignment between scope, budget, and schedule. Without structured oversight, day-to-day complexities can quickly impact performance and outcomes.

As Owner’s Project Manager, ParlorCM provides centralized leadership from early design through construction and final closeout. Oversight focuses on protecting capital investment, maintaining cost and schedule control, and ensuring that execution reflects defined priorities.

The objective is clear: safeguard ownership interests while driving organized, accountable, and predictable project delivery.

APPROACH

Project management begins with a comprehensive understanding of project objectives, operational requirements, financial constraints, and performance expectations.

Throughout design and construction, structured reporting, disciplined documentation, and proactive coordination maintain visibility across all stakeholders. Schedule sequencing, cost monitoring, risk identification, and change management are integrated into a consistent governance framework.

From initial planning through final turnover, continuous oversight reinforces accountability, strengthens communication, and preserves alignment between strategy and execution.

ROLE

ParlorCM provides independent field observations and detailed reporting to protect the Owner’s interests throughout construction.

As your project management representative, I conduct structured site visits to review progress, verify alignment with the contract documents, and identify potential risks before they escalate. My role is not to manage the contractor’s means and methods, but to provide objective oversight, documentation, and clear communication to ownership.

Each visit results in organized reporting that highlights schedule status, quality observations, coordination issues, safety concerns, and items requiring follow-up.

APPROACH

On-site observation provides clarity and accountability at critical stages of the work:

• Objective Oversight – Independent review of construction progress against drawings, specifications, and approved submittals.

• Proactive Issue Identification – Early recognition of discrepancies, incomplete work, or coordination gaps to minimize downstream impacts.

• Structured Reporting – Clear, concise field reports with photo documentation, status tracking, and action items.

• Budget & Schedule Awareness – Observations aligned with project milestones to support accurate forecasting and decision-making.

• Owner-Focused Communication – Direct reporting to ownership with transparent updates and recommended next steps.

Through disciplined field presence and detailed documentation, ParlorCM provides owners with visibility, risk awareness, and confidence throughout construction.

ROLE

A comprehensive Master Project Schedule (MPS) serves as the framework for disciplined project execution. Effective scheduling extends beyond design and construction activities to incorporate approvals, procurement timelines, risk contingencies, funding constraints, and operational milestones.

ParlorCM provides owner-focused schedule oversight designed to protect critical path integrity, align sequencing with project objectives, and maintain visibility across all phases of delivery.

Structured schedule control strengthens predictability, reduces exposure to delay, and supports informed decision-making throughout the lifecycle of the project.

APPROACH

Schedule management begins with development or evaluation of a detailed Master Project Schedule aligned with ownership priorities and delivery strategy.

Duration logic, sequencing, dependencies, and milestone integration are reviewed against industry standards and project-specific constraints. Contractor schedules are evaluated, reconciled, and monitored throughout construction to maintain alignment with approved benchmarks.

Ongoing analysis tracks critical path activities, float consumption, and schedule impacts resulting from design changes, procurement delays, or field conditions.

Through disciplined oversight and continuous review, schedule performance remains transparent, measurable, and aligned with project objectives.

ROLE

Disciplined cost management is fundamental to successful project delivery. From early budgeting through final completion, reliable financial intelligence supports strategic decision-making and protects capital investment.

As Owner’s Project Manager, ParlorCM provides structured cost estimating and forecasting services aligned with scope definition, schedule logic, and delivery strategy. Financial oversight translates design evolution and construction progress into measurable, data-driven reporting — maintaining visibility into current position and projected outcomes.

The objective is clear financial transparency, controlled budget performance, and informed decision-making throughout the lifecycle of the project.

APPROACH

Cost management begins with development or validation of a comprehensive baseline estimate aligned with approved scope, schedule milestones, and funding parameters.

As design advances and construction progresses, forecasts are updated to reflect awarded contracts, pending exposures, change activity, procurement trends, and anticipated commitments. Variance analysis and trend reporting provide early visibility into potential impacts.

Continuous monitoring integrates cost reporting with schedule performance and risk assessment, preserving alignment between financial objectives and execution realities.

Whether evaluating design alternatives, managing change order exposure, or projecting final cost at completion, structured financial oversight ensures decisions are supported by clear, defensible data.

ROLE

Clear, structured reporting is essential to effective leadership and capital oversight. Major projects require consistent visibility into cost performance, schedule status, risk exposure, and decision impacts.

As Owner’s Representative, ParlorCM provides disciplined reporting frameworks designed to support executive-level decision-making. Reporting translates complex project activity into clear, concise intelligence — enabling confident, timely direction.

APPROACH

Project reporting is organized through centralized data management and structured communication protocols that maintain alignment across all stakeholders.

Cost performance, schedule progression, risk status, procurement activity, and change management are consolidated into consistent reporting formats. Dashboards, executive summaries, and detailed logs provide both high-level visibility and granular transparency.

Real-time tracking and periodic reporting cycles ensure emerging issues are identified early and evaluated objectively. Documentation standards maintain accountability while reinforcing clarity across the lifecycle of the project.

Through disciplined reporting and data-driven analysis, ownership maintains continuous visibility, informed control, and strategic alignment from inception through completion.